Course Overview:
This comprehensive course is designed to equip professionals with the expertise to conduct first, second, and third-party audits of Quality Management Systems (QMS) in accordance with ISO 9001:2015 standards.
As a Lead Auditor, you will play a pivotal role in assessing and ensuring organizational compliance with ISO 9001:2015, driving continuous improvement, and upholding quality excellence. The course focuses on developing the practical auditing skills and in-depth knowledge necessary to lead audits with confidence and competence.
Introduction to Quality Management Systems (QMS):
- Understand the fundamental principles of quality management systems.
- Explain the purpose and benefits of implementing a QMS.
- Describe the key elements of the ISO 9001:2015 standard.
ISO 9001:2015 Requirements:
- Interpret and apply the requirements of the ISO 9001:2015 standard.
- Identify the clauses and sub-clauses of ISO 9001:2015 and their significance.
- Evaluate an organization’s compliance with ISO 9001:2015 requirements.
Auditing Principles and Techniques:
- Define the principles of auditing, including independence, integrity, and confidentiality.
- Apply auditing techniques such as sampling, observation, and interviews.
- Demonstrate knowledge of risk-based auditing approaches.
Audit Process and Methodology:
- Plan and organize an audit according to ISO 19011 guidelines.
- Conduct audits effectively, including opening meetings, collecting evidence, and closing meetings.
- Develop audit checklists and schedules to ensure comprehensive coverage.
Audit Documentation and Reporting:
- Create accurate and concise audit reports.
- Document audit findings, including nonconformities and opportunities for improvement.
- Communicate audit results effectively to stakeholders.
Nonconformity Management and Corrective Action:
- Identify nonconformities during audits and classify them appropriately.
- Conduct root cause analysis to determine the underlying causes of nonconformities.
- Develop and implement corrective and preventive action plans to address nonconformities and prevent recurrence.
Audit Team Leadership and Management:
- Lead and manage audit teams effectively, ensuring clear roles and responsibilities.
- Resolve conflicts and manage challenging audit situations professionally.
- Foster a positive team culture focused on collaboration and continuous improvement.
Continuous Improvement and Best Practices:
- Implement strategies to promote continuous improvement within organizations.
- Identify best practices for maintaining and enhancing the effectiveness of QMS based on ISO 9001:2015.
- Apply lessons learned from real-world audit experiences to drive organizational improvement.
This course is suitable for professionals involved in quality management, auditing, compliance, or organizational improvement initiatives. It is ideal for individuals seeking to become certified lead auditors or enhance their auditing skills in accordance with ISO 9001:2015 requirements.
ISO 9001:2015 is 5 Days Training program
Mode of Study: The ISO 9001:2015 QMS Lead Auditor course is available online, in-person, or in a blended format. Participants can choose the option that best suits their schedule and learning style.